If you wish to cancel your order, please contact us within 24 hours of placing it.

After 24 hours, orders may already be processed or prepared for dispatch and cancellation may no longer be possible.

If your order has already been shipped, cancellation is no longer possible. In this case, you may return the item for a full refund in accordance with our Return and Refund Policy after receiving your order.

For cancellation requests, please contact our customer service team through our Contact Page or by email at info@islabyron.com.

Company Information
Email: info@islabyron.com
Store Name: Isla Byron
Company Name: Wonder Discipline, Lda
Company Number: 517335867
Company Address: Av. da Liberdade 245, 3A, 1250-143 Lisboa, Portugal

Customer Service Available Hours
Monday to Friday: 9am – 5pm (AET)
Saturday and Sunday: Closed

We aim to respond to your enquiries within 24 hours.